North American Bancard Review: Pricing, Ratings, and the Rebrand to North
We're a competing processor, so read us with that in mind โ but every number on this page comes from North's own published pages or a named review platform, with sources and dates listed at the bottom.
What is North American Bancard?
North American Bancard (NAB) is a merchant services provider founded in 1992 by Marc Gardner and headquartered in Troy, Michigan. In 2024 the company rebranded to "North" โ a registered DBA of NorthAB, LLC โ and as of September 2026 both the North American Bancard site and north.com are live and selling under their respective names. Payanywhere, launched in 2011, is its POS and payments platform brand.
Published pricing starts at 2.69% in-person and3.49% + $0.19 keyed, on plans from$0 to $29.95 per month. The company claims $100+ billion in annual transaction volume and holds an A+ BBB letter grade โ alongside a 2.6/5 Trustpilot rating and a 2.02/5 BBB customer star rating as of September 2026. The full picture, sourced line by line, is below.
The 2024 Rebrand: One Company, Two Names
If you searched "north american bancard" and found a company called North, you're in the right place. NAB announced its rebrand to North in August 2024, and the company's own blog confirms it "rebranded to North in 2024." Legally, North is a registered DBA of NorthAB, LLC, which operates as a registered ISO of BMO Bank N.A., Citizens Bank N.A., The Bancorp Bank, FFB Bank, and PNC Bank N.A.
Importantly, North American Bancard did not shut down. As of September 2026, nynab.com still markets products โ including the Edge Program, their flat-rate-plus-cash-discount offering โ under the North American Bancard name, while north.com sells under the new brand. If you're comparing quotes, know that both names lead to the same organization, alongside its Payanywhere hardware and software line.
What North American Bancard Is Genuinely Good At
An honest review starts with the honest positives. These are the company's own published claims and its standing with the BBB, all observed September 2026:
Scale and longevity
Founded in 1992 by Marc Gardner and headquartered in Troy, Michigan, the company reports 30+ years in business, $100+ billion in transactions processed annually, and 1,300+ employees. That is real operating history, not startup marketing.
A+ BBB letter grade, accredited since 2001
The Better Business Bureau gives North American Bancard an A+ rating and has accredited the company since May 2001. The letter grade reflects BBB's assessment of how the business responds to complaints (customer star ratings are a separate measure โ more on that below).
Simple published entry pricing
A $0/month plan with a flat 2.69% in-person rate is genuinely easy to understand. Plenty of processors bury their pricing behind a sales call; North publishes its flat rates and plan tiers right on its pricing pages.
Fast onboarding and funding claims
Their site advertises approval in hours, next-day funding, and 24/7 support. All plans include next-day funding, Tap to Pay on iPhone, a virtual terminal, inventory management, and unlimited users.
Established bank relationships
North is a registered ISO of five banks, including BMO Bank N.A., Citizens Bank N.A., The Bancorp Bank, FFB Bank, and PNC Bank N.A. โ disclosed in the footer of their own site.
North American Bancard Fees and Plans
Everything below comes from north.com/pricing and payanywhere.com/pricing as observed on September 3, 2026. Rates can change โ always confirm against their current pages before signing anything.
| Item | Published Price | Notes |
|---|---|---|
| In-person transactions | 2.69% | Flat rate โ swipe, dip, or tap |
| Keyed / invoices / virtual terminal | 3.49% + $0.19 | Also applies to recurring billing on Payanywhere |
| Online payments | Custom quote | "Contact us for custom price" on north.com |
| Free plan | $0/mo | Flat rates above; core features included |
| Premium plan | $14.95/mo | Adds free supplies and terminal replacement |
| Premium Plus plan | $29.95/mo | Adds ecommerce tools |
| Loyalty add-on | $15/mo | Optional |
| Inactivity fee | $3.99/mo | Charged if you process no transactions for 12 months (Payanywhere fine print) |
Two details worth reading carefully. First, thekeyed-rate premium: 3.49% + $0.19 applies not just to manually keyed cards but to virtual terminal, invoice, and recurring transactions on Payanywhere โ a meaningful jump from 2.69% if much of your volume arrives that way. Second, "free" equipment is free placement: Payanywhere's pricing page offers devices as free placement or for purchase (purchase prices aren't listed on the page). Placement means you're using the hardware, not that you've been given it โ ask what happens to the device if you leave.
To see how flat-rate pricing like this stacks up against interchange-plus, tiered, and subscription models across the industry, ourcredit card processing fees comparison walks through each model with published rates side by side.
What Merchants Say: A+ Grade, Two-Star Reviews
Here's the most striking thing in North American Bancard's public record: theBBB gives the company an A+ letter grade โ while on the very same BBB profile, customers rate it 2.02 out of 5 stars across 54 reviews (as of September 2026). Those two numbers measure different things. The letter grade reflects BBB's assessment of business practices such as complaint responsiveness; the stars are what merchants themselves report. BBB records 76 complaints closed in the last three years, 19 in the last twelve months โ 29 categorized as billing, 22 as product/service issues, and 12 as service complaints.
Trustpilot tells a similar story: 2.6 out of 5 across 127 reviews on the North American Bancard page as of September 2026, with 70% one-star and 25% five-star โ a polarized split. Payanywhere's separate Trustpilot page sits at 1.6 out of 5, though from only 26 reviews, which is a thin base to generalize from.
Recurring themes in the negative reviews (these are what reviewers report, not established facts): fees beyond the advertised rate, including cancellation fees reviewers put at around $299; difficulty closing accounts, with billing continuing after cancellation requests; funds held or accounts closed without explanation; and slow, canned support responses. To be fair, the five-star reviews exist in the same sources โ several praise individual relationship managers and responsive tech support. Both sides of that record are worth reading in full before you sign.
North American Bancard vs. Payment USA
The core difference is the pricing model. North publishes flat rates โ 2.69% in-person regardless of what card is used. Payment USA uses interchange-plus pricing, which separates the card network's actual cost from our markup so you can see both on every statement. Flat rates are simpler; interchange-plus is more transparent, and for many businesses it prices individual transactions below a flat 2.69%. Which model wins for you depends on your card mix and volume โ which is exactly why we offer a free statement analysis: send a recent statement and we'll show you what your real numbers look like under each model.
On terms, Payment USA has no long-term contracts and no cancellation fees. We can't tell you North's contract terms โ those come from the merchant agreement you'd sign โ but the review record above is a good argument for reading any processor's cancellation terms closely, ours included. Our full processor comparison puts these differences side by side with other major providers.
For sales agents comparing programs: North's partner page describes ISV, ISO, and financial-institution tracks with APIs, fast merchant approval, and merchant-facing perks โ but as of September 2026 itpublishes no commission splits, residual percentages, or signing-bonus numbers. So we won't claim our compensation beats theirs; we can't verify theirs, and neither can you from their public pages. What we can say is what our agent program publishes about itself, in writing, before you commit.
North American Bancard Questions, Answered
Is North American Bancard still in business, or did it become North?+
Both, in a sense. North American Bancard rebranded to "North" in 2024 โ North is a registered DBA of NorthAB, LLC. The company did not shut down or disappear: as of September 2026, both nynab.com (the North American Bancard site) and north.com are live and actively selling. Same company, two brand names in the market at once.
What are North American Bancard's rates?+
Published pricing (observed September 2026): 2.69% for in-person transactions and 3.49% + $0.19 for keyed, invoice, and virtual terminal transactions, with online pricing by custom quote. Plans run $0/month (Free), $14.95/month (Premium), and $29.95/month (Premium Plus), with a $15/month loyalty add-on. A $3.99/month inactivity fee applies if you process nothing for 12 months. Higher-volume merchants can get custom pricing based on volume and average ticket.
Is North American Bancard legitimate?+
Yes โ it is a real, established processor: 30+ years in business, a registered ISO of five banks, and an A+ BBB letter grade with accreditation since 2001. Legitimate is not the same as universally loved, though: as of September 2026 its Trustpilot rating is 2.6/5 across 127 reviews and its BBB customer star rating is 2.02/5 from 54 reviews. Read the review sections of this page and their merchant agreement before signing.
What is Payanywhere?+
Payanywhere is North's POS and payments platform brand, launched in 2011. It covers their card readers, smart terminals, and PINPad hardware plus the Payments Hub management portal. Payanywhere's published rates match North's: 2.69% for swipe/dip/tap and 3.49% + $0.19 for keyed, virtual terminal, and invoice transactions, with devices offered as free placement or for purchase.
Where Every Number on This Page Comes From
All sources observed September 3, 2026:
- nynab.com โ North American Bancard homepage: products, Edge Program, scale and onboarding claims
- north.com โ North homepage and footer: NorthAB, LLC DBA disclosure and bank ISO relationships
- north.com/company/about/who-we-are โ founding (1992, Marc Gardner, Troy MI), Payanywhere launch (2011), $100B+ volume, 1,300+ employees
- north.com/pricing โ 2.69% / 3.49% + $0.19 rates and the $0, $14.95, and $29.95 plans
- payanywhere.com/pricing โ Payanywhere rates, $3.99/mo inactivity fee, free device placement
- north.com/company/work-with-us/partner-with-us โ partner program tracks and benefits (no compensation numbers published)
- north.com blog โ own-site confirmation of the 2024 rebrand
- digitaltransactions.net โ rebrand announcement timing (August 2024)
- bbb.org โ North American Bancard profile โ A+ grade, accreditation since 2001, 2.02/5 customer stars (54 reviews), complaint counts
- trustpilot.com/review/northamericanbancard.com โ 2.6/5 across 127 reviews
- trustpilot.com/review/www.payanywhere.com โ 1.6/5 across 26 reviews
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