Support

How Can We Help?

Our Texas-based support team is here for you. Call or email and a real person picks it up.

Call Us

(833) 493-7633

support@paymentusa.com

Hours

Mon–Fri, 9am–5pm CST

Common Support Topics

Find your issue below, then open a request and we'll route it to the right team. Prefer to talk? Call or email — a real person picks it up.

Transaction declines, batch settlements, or terminal problems.

Questions about fees, monthly statements, or rate adjustments.

Account changes, equipment, integrations, or anything else.

Not a current merchant?

If you're interested in our services, visit our contact page or get a free savings review.

Tell us what is going on and a Texas-based rep picks it up. Monday to Friday, 9am–5pm CST.

Full name

Company name

Phone

What can we help with?

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We use this only to resolve your request. No marketing.

Tell us which topic it is and we'll route you straight to the right team. Mon–Fri, 9am–5pm CST.